ADT® Authorized Dealer Serving Athens, GA & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the age-old practice of providing a neighbor a key to your home into the modern age. It eliminates the need for physical keys or access codes and lets you control who has access to your Athens home and for what duration. Find out more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to collect your mail, exercise your dog, or tend to your plants when you leave home. Typically, you would just provide them a house key. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to be concerned about doors left open or lost keys. 

What you’ll need is an ADT home security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You grant access to a trusted person, like a family member or neighbor, with the ADT+ app.
  2. Following that, you set permissions. You can give neighbors timed access, allowing them to enter and depart during a designated timeframe, or event-based access. For example, if a package shows up, the system can release the door to let them move it indoors once it verifies them.
  3. After you’ve programmed access, your Google Nest Doorbell camera utilizes familiar face detection to validate your neighbor when they approach the door.
  4. Your ADT home security will pause the alarm and deactivate the lock when the person is verified as an authorized guest.
  5. You receive instant updates as your neighbor comes and goes. The app also offers a complete log. 
  6. When the trusted neighbor exits, your smart door lock automatically secures to protect your home.

You are able to grant access for any individual you would like, such as a maintenance worker, pet sitter, or a friend who arrives when you’re out. This service is also helpful during emergencies, especially when you’re not around. For example, if a water sensor triggers, your system can grant event-driven access so an individual can enter and turn off the water. The user-friendly app makes setting permissions simple. 

Make Your Athens Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your Athens home smarter and more secure. This service isn’t just for neighbors and friends, as you’ll appreciate the face recognition and auto-unlock operability when you’re carrying children or groceries. After you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Athens With The Latest Features

Enjoy features like ADT Trusted Neighbor and smart surveillance with a modern home security system in Athens from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to bring you the latest innovations from the leader in home security. Reach out to (706) 397-7344 today to get started. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make things work in unison.