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Security Systems in Athens
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Athens?

A security system is designed to defend your property. But what actually transpires when your home security alarms go off in Athens? What should you do to be certain you and your loved ones are taken care of?

The first thing to do is not to panic. You should understand that your 24/7 monitoring experts are there for you. Then proceed with the recommended actions to be ready for any crisis at your property.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-hour monitoring agent is alerted in an instant whenever your Athens home security alarms go off. When an agent is alerted, they will contact you n a hurry to determine what set off your home’s defense. Your system will trip for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • False alarm

In situations where the alarm was accidentally triggered—like forgetting that the motion sensors are armed when you unlatch a window or door— an agent will reach out to figure out if assistance is required. Give them your proper code, and they can turn off the alarm.

In the event there is a legitimate crisis, the monitoring agent will dispatch emergency personnel, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to function as the point of contact when nobody is home. The monitoring agent can also inform authorities which entry sensor was tripped, giving them a forewarning for what could be a hazardous environment. Then the agent will stay on the line with you to assist in keeping you in control and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In Athens

Getting roused from bed in the middle of the night to a security warning echoing through your house can be terrifying—particularly if you aren’t clear as to why it’s occurring. The most important thing to do is remain calm and proceed with the following:

  • Before anything else, move to a safe place. Collect all members of your family including pets in an expeditious manner and proceed to a protected area at your property or exit as quickly as possible. It's a natural response to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. Instead, focus on keeping you and your loved ones protected and let the trained personnel resolve the issue.

  • As a second step, utilize your home security app to stay in touch with your monitoring team. They'll dispatch responders who will be in transit to your home in a matter of moments.

  • Lastly, keep a persistent line of communication with your monitoring specialists and emergency responders. You are able to be patched through, so representatives of each team are talking together. Conversely, if it’s not possible to get a direct call to emergency services, get alerts by text message. Even in false alarm situations, it's smart to maintain communications with all teams so you will be ready should a legitimate crisis take place.

Be Prepared For All Security Risks in Athens with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With 24-hour monitoring, smart locks, and safety alarms, your home will become the safe haven it's supposed to be. Design the perfect home security package by submitting the form below or reach out to (706) 397-7344 to speak with a member of our team.

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